Refund Policy for Automatic SEO WordPress Plugin
Thank you for choosing our WP Auto SEO Plugin. We strive to provide a high-quality product that enhances your website’s search engine optimization (SEO) capabilities using AI technology. However, we understand that circumstances may arise where a refund is necessary. This refund policy outlines the conditions under which you may be eligible for a refund.
- Eligibility for Refunds:
We offer a 7 day money-back guarantee for our WP Auto SEO Plugin. You are eligible for a refund if you meet the following criteria:
a. Technical Issues: You have encountered technical difficulties or issues that prevent you from using the plugin effectively, and our support team is unable to resolve the problem within a reasonable time frame.
b. Incompatibility: The plugin is incompatible with your WordPress installation or conflicts with other essential plugins or themes, despite following the compatibility requirements mentioned in our documentation.
c. Misrepresentation: The plugin’s features or functionality significantly differ from the information provided on our website or within the product documentation.
- Exclusions from Refunds:
Refunds may not be issued under the following circumstances:
a. Change of Mind: If you decide that you no longer want or need the plugin, a refund will not be granted.
b. User Error: Refunds will not be provided if the plugin is not used correctly or if the issues arise from user error or lack of understanding of the plugin’s functionalities.
c. Customizations: If you have made modifications or customizations to the plugin’s code, resulting in conflicts or issues, refunds will not be granted.
- Refund Process:
To initiate the refund process, please follow these steps:
a. Contact our support team: Notify our support team via email or through our designated
support channels, providing detailed information about the issue you are facing.
b. Troubleshooting: Our support team will work with you to troubleshoot and resolve the problem. If the issue cannot be resolved, or if it falls under the eligible refund criteria mentioned in section 1, we will proceed with the refund.
c. Refund Approval: If your refund request is approved, we will process the refund within 72 working hours to the original payment method used during the purchase.
- Partial Refunds:
In some cases, a partial refund may be offered, depending on the circumstances. This could occur if you have used the plugin for an extended period but encountered issues during a specific time frame. The amount of the partial refund will be determined on a case-by-case basis.
- License Deactivation:
Upon receiving a refund, your license for the WP Auto SEO Plugin will be deactivated, and you will no longer have access to Features, future updates and support for the product.
- Policy Updates:
We reserve the right to modify or update this refund policy at any time. Changes to the policy will be effective immediately upon posting the revised version on our website.
If you have any further questions or concerns regarding our refund policy, please don’t hesitate to contact our support team.
